We hope you enjoy  products of Lullaby.

All products are carefully checked by me and secured for shipping, therefore they should arrive in perfect condition.  The buyer is obliged to thoroughly check the product immediately after receiving the package.

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• If there are any discrepancies/defects, please inform them immediately.

•  Used / washed goods are not subject to complaint.

• If for any reason you’re not completely happy, please get in touch at lullaby.byemilia@wp.pl 
  or call me on 07438984520 and I’ll do my best to sort it out.

• You’re covered by the Consumer Contracts Regulations that give you 14 days after products arrive to cancel your order.

• I’ll also refund the original postage costs (if any), but customers are liable for the return postage.​

• Please send proof of purchase and keep a proof of postage for your returned package.​

• I'm aiming to process returns within 5 working days, using the original payment method, however, this may be longer at busy times.

• Personalised accessories such as rattles, brushes or teethers with engraving are non-returnable

 

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Please send returns to:
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Emilia Mirecka
55 Tine Road

IG74HW London UK

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